Companies struggle with
performance evaluation programs: too often they’re props for wage increases
instead of vehicles to help people reach their full potential. Stretch goals
and performance metrics can be overly complex and confusing: whatever happened
to the concept of keeping things simple.
A colleague of mine challenges companies to revamp job descriptions and
duties so that employees have a clear understanding of whether they’ve been
effective: that takes clearly articulated goals, continuous feedback and coaching,
and an unwavering focus on results. The
best programs neither aim too high nor low: they’re well thought out and
crafted and let employees know the what, why and how of their responsibilities.
When they know how their part of the puzzle fits in with all the others then
they can commit to doing what it takes to be effective. Help your employees
know what it takes to be effective and they’ll aim their efforts exactly where
they need to be to succeed today.
Sir Kenneth Robinson (b.
1950): British author, speaker and international advisor on education
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