We’ve all known or worked with a know-it-all, someone who is often wrong but never uncertain. They’re no fun to be or work with.
· Input given
· Must be accurate.
· Inaccurate information
· Is unhelpful and disruptive.
· Double check your facts and figures.
Work teams rely on everyone’s efforts and input, because two or more heads are always better than one. In my consulting practice, we often conduct exercises where each individual first ranks what they think are the best choices in a list, and then they meet with a group of others and discuss and decide by consensus what the group thinks are the best answers. This often results in much better results because group or team decisions are always better when made collaboratively. So, back to the know-it-all: you’ll probably never break him or her of that notion, but by including them in group discussions you may benefit from their enthusiasm and point of view. When leading groups of employees, effective managers promote activities and discussions that include everyone. It’s been my experience, that shy employees also benefit from these types of activities, quietly taking it all in and eventually becoming more active and knowledgeable participants. Help everyone understand everything today.
Anton Pavlovich Chekhov (1860 –1904): Russian physician, playwright, and short-story writer who was a seminal figure in the birth of early modernism in the theatre.
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