Everybody’s busy; running from one place to another, trying to be somewhere or get stuff done. During a busy day there are more calls to action – decisions, directions, distractions – than can sometimes be handled effectively. We seldom have time for more than hastily contrived answers. But that doesn’t cut it. Customers, colleagues, and subordinates all rely on us for answers. When you’re starting your day, take a moment to prepare – look at your calendar, plan ahead, and then communicate any instructions to others concisely. During the day, stop and take a deep breath when interruptions occur: listen carefully to the question or request, consider your options, speak clearly and follow up appropriately. It’s called time management, but that can’t be done on the fly… it takes planning and thinking on your feet. Think how often your questions aren’t fully answered and how you feel about that. Remember those instances and be prepared for whatever happens today.
Billings Learned Hand (1872 – 1961): American judge and judicial philosopher, quoted more often by legal scholars and Supreme Court Justices than any other lower court judge.
No comments:
Post a Comment