Most managers I know love their jobs… but not so much the employee relations aspect of it: admittedly it can be a challenge managing employees. That’s why it’s so important to get them engaged in knowing what they need to know and do to be effective, and to set their own goals. And that’s why coaching is one of the most important management skills. When coaching employees, remember: it’s all about them. Your job is to create a trusting environment where they will be open to your guidance, listen carefully to what they’re saying, put your ego aside, keep them pointed in the right direction to determine what’s best for them, remain supportive, and keep them on track. If they’re not happy with something, involve them in finding a solution. Good managers know how to get employees engaged and satisfied with their work and, if they feel like they’re not invited to the party, encourage them to throw their own. Your job satisfaction is rooted in making your employees satisfied with theirs today.
Diahann Carroll (1935 – 2019): American actress, singer, model and activist
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