It’s always been this way. Skilled people have experience: they know what they’re doing and have performed in enough circumstances that they know how it can go right and wrong. They have intellect: they understand why things need to be done the way they are, and adapt their style and performance accordingly. And they love what they do: they really do have a passion for it and can’t wait to get at it every day. The first two, without the third, are not enough: we’ve all seen people who know what they’re doing, and look like they just don’t care. Those are the ones who wait for you to ask, rather than anticipate your needs, who are looking away when you’re looking for service, who everyone knows are not pulling their weight; when the time comes, they’re not ready and the moment passes unfulfilled. Look for that kind of passion when you’re supervising today.
John Ruskin (1819 – 1900): English art critic of the Victorian era, as well as an art patron, draughtsman, water-colorist, a prominent social thinker and philanthropist
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