It’s easy to act like McGruff the crime dog and catch people when they do something wrong.
· But it’s better to catch them when they do something right.
Recognizing and reacting only to employees that perform badly is akin to shutting the barn door after the horses have gotten out. If the only attention employees get is when they do things wrong, they’re apt to burn the place down to get you to notice and react to them. It’s more effective to put your efforts into recognizing and rewarding the behaviors you want, like good attendance and performance. You shouldn’t stop reacting to and discussing poor performance, but you should balance that with also recognizing good performance. Because compassion will cure more sins than condemnation. That’s a balanced approach that employees will respect and appreciate. And it will promote fairness, respect, and trust. That’s how to be a more effective leader today.
Henry Ward Beecher (1813 – 1887): American Congregationalist clergyman, social reformer, and speaker. His rhetorical focus on Christ's love has influenced mainstream Christianity through the 21st century.
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