The move is definitely on to reopen businesses and communities. I’ve spent the past several days talking to leaders about their plans and strategies: most are trying to balance all of the political and scientific guidelines while dealing with their business’ people and economic issues. There’s a strong sentiment that “enough is enough already”, and they’re trying to temper this rush with prudence and discipline. It’s definitely doable: redrawing existing floorplans to accommodate distancing, revising (again) work-from-home policies, developing “mask” strategies, providing guidance for hand washing, making schedules for cleaning, setting their own group meeting size standards, and dealing with employees who are fearful of leaving the safety of their homes. These leaders, most of whom have lots of experience in the way things used to be, now must be flexible in determining what’s best for their businesses, employees and customers. They’re all faced with the same questions and issues and have come to realize that these rough seas demand a skilled captain. They’re finding assistance and comfort in peers and counselors who provide them with the opportunity to talk things out and think them through. Don’t try to navigate this alone: discover the skills you need today.
Michael G. Jacobides: The Sir Donald Gordon Chair of Entrepreneurship & Innovation at London Business School
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