Clarence Francis, then Chairman of General Foods, penned
this philosophy in 1952: back then, it was a decidedly progressive concept, and
it helped lead that company to become one of the giants in the post WWII
industrial world. Bill Harrah believed this and his gaming company became one
of the early leaders in the industry; Steve Wynn was a big fan of Mr. Harrah
and made a point of directing me to study the things he and his company did for
employees. Communicate well, practice
fairness, and catch your employees doing things right: that’s the surest way to
winning their loyalty today.
Clarence Francis (1888 – 1985) was a business executive and
internationally recognized expert on food.
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