Monday, January 22, 2018

Treat your employees like guests....


Clarence Francis, then Chairman of General Foods, penned this philosophy in 1952: back then, it was a decidedly progressive concept, and it helped lead that company to become one of the giants in the post WWII industrial world. Bill Harrah believed this and his gaming company became one of the early leaders in the industry; Steve Wynn was a big fan of Mr. Harrah and made a point of directing me to study the things he and his company did for employees.  Communicate well, practice fairness, and catch your employees doing things right: that’s the surest way to winning their loyalty today.


Clarence Francis (1888 – 1985) was a business executive and internationally recognized expert on food.

No comments:

Post a Comment

Never take loyalty for granted...

                    e·mo·tion·al in·tel·li·gence                               noun 1.       the capacity to be aware of, control, and expre...