If you love what you do, keep doing it. I loved opening
Wynn’s hotels and figuring out how to keep improving our high volume hiring process.
The HR team at Wynn Las Vegas screened nearly 125,000 applicants and passed
half of those on to department hiring managers for consideration. We scheduled second
interviews every half hour, developed behavioral questions that focused on
attitude, had them input their interview results directly into computers, and
gave them daily recruiting updates so they knew the status of their recruiting
efforts. Most hiring managers dislike interviewing
because it’s not a core competency; our team loved it and they happily interviewed
55,000 applicants in 5 weeks. The secret
of our recruiting success was in the simplicity of the process, the clear
instructions and training we provided, and the ease with which the process
flowed. Make sure the processes and procedures you design for your employees
are easy to understand and simple to use. They’ll love their job if you do that
today.
Benjamin Disraeli (1804 – 1881):
British statesman of the Conservative Party who twice served as Prime Minister
of the U.K.
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