Learn what you need to know....

I’ve always believed that what you don’t know is sometimes more important than what you do know.  Worse, we often don’t know what we don’t know, and that can lead to unwanted or unnecessary efforts. Wynn continually challenged us when building new hotels: the baggage handling system at Mirage, the front features at Mirage (volcano), Treasure Island (ships), Bellagio (fountains) and Wynn (the mountain); the showrooms and extraordinary shows, the celebrity chefs, 10-year collective bargaining agreements, and the logistics of managing so many employees. These (and so many more) things stretched us to the limits of our knowledge: that’s when the illusion of knowledge, or not realizing what you don’t know, can be disastrous. Life is full of these obstacles and thankfully we have the Internet to improve our ability to search and learn.  But first you have to admit your limitations and then collaborate with others to learn what you need. Don’t be too proud to admit what you don’t know today.  

Daniel Joseph Boorstin (1914 –2004): American historian and the twelfth Librarian of the United States Congress