Tuesday, December 12, 2017

It's about what you say and do....


Being proud of yourself isn’t just about your accomplishments: it’s also about your actions. Most managers have to make countless decisions everyday, using their knowledge, experience, expertise and common sense, with an emphasis on this last attribute. Not surprisingly, many managers lie awake nights thinking about what they’ve done, maybe even second-guessing some decisions: that happens because there are two sides to every story, two or more perspectives to consider, and countless people involved. Wynn’s policy requiring managers to explain ‘why’ was designed to make them think and be able to articulate their decisions: the goal was to think about how it would sound and feel if someone said or did the same to them. It isn’t about being important or exerting your influence over others: it’s about being competent, effective and kind. Stop and think about what you say and do so you can be proud of your actions today.


Holly Bourne: Author of the Spinster Club books.

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