Bounce back...

Since work, like life, is full of obstacles and challenges, the most successful professionals must be resilient.

 

Resilient – 

   As in bouncing 

      Back when things 

         Don’t go as planned.

 

Things never go exactly as planned – you almost need a plan B for everything you do. We learned that the hard way during the opening of the Mirage – right in the beginning we started losing paper applications and realized that even well-intentioned people can mis-file something inadvertently, and that a call center needed to make multiple calls before getting connected with someone. Each of these, and many more, required stopping what we were doing and coming up with a different strategy. And found that our employees had difficulty changing when told that what we were doing wasn’t working. It wasn’t them – it was just a plan that didn’t work and needed to be changed.  And found that it took more discussion to make them understand and accept the change. That’s when we learned that an optimist sees setbacks as temporary and is resilient when they happen, and a pessimist sees setbacks as a personal failure and can’t overcome them. It’s okay to fall as long as you’re open to analyzing the problem, adopting the necessary changes, and then doing what it takes to rise again. That happens all the time. Be resilient today.

 

Rupi Kaur (born 1992): Canadian poet, illustrator, photographer, and author. She rose to fame on Instagram and is considered to be at the forefront of the "Instapoetry" style.