Honesty and fairness are behaviors found in people who are proud of who they are and what they do. And it shows.
Pride shows
In many ways.
Like how you see and
TreatFa yourself and others.
I was talking to some colleagues yesterday about what drives good performance and behavior. It often comes down to explaining what’s in it for them. Let them know that if they’re honest, fair, flexible, and trustworthy, things will work out for them. Leaders should let their employees know that those are attributes they admire, respect, and reward. Like with good attendance – consider giving employees extra points for coming to work every day rather than only penalizing them when their attendance is bad. Or good performance – give commendations rather than only disciplining them when their performance is sub-standard. Or customer service – reward excellent shopper reports rather than only reprimanding an individual or team that gets poor service reports. Try catching people doing things right – there usually are more people doing things right than wrong and you should respond appropriately to both. That way your employees will see you as balanced and fair. See how that works out for you today.
Kate Spade (1962 – 2018): American fashion designer, entrepreneur, and fashion icon. She was the co-founder and co-owner of the designer brand Kate Spade New York.
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