Always act professionally...

We carve out our professional reputation daily. Best to take care with such an important undertaking.

 

Everything

   We say and do,

      Tells others who we are.

         So, watch what you say and do.

 

Managers are always on – nothing is off the record or overlooked. If they stay in their offices, they lose the benefit of developing the interpersonal relationships upon which trust, and respect are built. Those who say things ‘off-the-cuff’ underestimate the importance of their words to all who hear or overhear them. Those who walk by employees without acknowledging them run the risk of creating a bad impression – one that will be hard to overcome.  Those who are unclear in their communications, or don’t communicate at all, miss the chance to help their employees be their best. Those who handle difficult conversations poorly miss the opportunity to turn a bad situation around. And those who are moody send the wrong message to those they are asking to treat your guests well. I had a discussion last week with a group of gaming executives about the difficulty in finding and retaining employees, and the fact that employees quit their supervisors, not their jobs or the company. Remember that and always act professionally. That’s the best way to carve out a good reputation today.

 

María de los Dolores Asúnsolo y López Negrete - known professionally as Dolores del Rio        (1904–1983): Mexican actress who was the first major female Latin American crossover star in Hollywood.