Clearly explain expectations...

These sports writers certainly have a way with words and because the business world is filled with sport’s metaphors, this one seems especially apt. Leaders often worry whether the people they hire have the right work ethic and expectations. No need to worry if you have a plan. First – make sure you explain your expectations during the interview process; know what you want to say and clearly articulate it. Second – when you make the job offer, let potential employees know the hours they’re expected to work, how they’re expected to complete their work, and what measures and time frames make up those expectations. Third – during on-boarding, make it a point to engage new hires in discussions about their expectations and yours; encourage them to ask questions and be clear with your answers. Fourth – during the introductory period, give new hires lots of feedback to reinforce your expectations; this is the time when you’re both adding context to previously stated policies and expectations. And fifth – regular employees need on-going coaching to shape their behavior and performance; give them lots of feedback in real time to resolve any misunderstandings. Follow this five-point plan works to make the point – like counting off the fingers of one hand. It’s how you make the point that in life and at work, hard work is the key to success. In that order. Be clear about that today.

Virgil L. "Stubby" Currence (1904-1981): American Sportswriter, Reporter, Columnist and Editor.