· People are loyal to the things they believe in.
· Skills can be taught, attitude and values not so much.
· Focus on recruits that are aligned with your core values.
Most hiring managers study resumes to find applicants who have the skills, knowledge, and abilities needed to do the job – that’s the first thing they screen for. I think that’s relatively appropriate, but consider this: aren’t you going to train your employees to do the things they need to do? If that’s the case, then maybe you only need to check if they’ve previously done the job they’re being considered for; with that, a few key questions will tell whether they in fact know the key elements of the job. Skills you can teach. If that’s true, maybe the first thing you should screen for is if they share the company’s values: are they willing to learn, are they flexible and open to change, are they optimistic and hopeful, do they accept responsibility and accountability, are thy passionate about the things they do, and will they care enough to bring their best selves to work every day. Values can’t be taught – people have them or they don’t. If your core values and theirs aren’t aligned, you and your new employee probably won’t be happy; but when they are, you can continually recognize and reinforce them to let them know they’re in the right place. And that promotes satisfaction and retention. Focus on making hiring and promotion choices when someone’s core values are aligned with yours. I’m not saying to ignore the skills, knowledge, and abilities, only that you hire for attitude and values and train for skills and competencies today.
Roy T. Bennett (1958-2018): Author (The Light in the Heart), motivational speaker and thought leader.
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