There are all kinds of reasons why people are loyal, the least among them ‘because they have to be”. It’s a choice, based on mutual benefit, trust, and respect. Think of this in the context of work:
· People need to work.
· But not when it’s unfulfilling,
· Or it violates their principles and values.
· But they want honesty and trustworthiness,
· And will respect those who treat them respectfully.
You can’t pay people to be loyal – it must be earned over time by your statements and actions. It’s not because you do things for them that they can’t do for themselves (like providing benefits); usually it’s that you do things for them because you can and they’re the right things to do. If they think it’s not a fair bargain, they’ll withdraw their loyalty and resign, something employees are doing in record numbers these days. Leaders should remember that just because they can do something doesn’t always mean they should – like renege on promises. But there are times that because they can, they absolutely should – like being kind and caring, ensuring employee well-being, and being a servant leader. A good deal is just that for employers and employees alike. Create a culture of trust and respect and enjoy your employees’ loyalty today.
Andrew Iskander (born 1972): American medical doctor
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