Absenteeism continues to be the #1 reason that employees get terminated. Many absentees are actually sick or have some other unexpected need or problem, and these need to be allowed for; but there’s a general impression that some are absent because they just don’t feel like working that day. Supervisors have to be personally and actively engaged in talking to employees about the need for good attendance: even though we think this may be self-evident, it needs to continually be stressed. Recognize those who have excellent attendance: even though that seems like rewarding what’s expected, it sends the message that you realize the importance and benefit of being there on time, every scheduled day. Consider ways to be accommodating: job sharing, flexible scheduling, shift swapping, and even appropriate over-staffing help meet these needs. Maintain a culture where your employees work together and feel free to openly discuss these kinds of issues with you: let them know you’re aware and care. And, for sure, diligently follow sound corrective action policies and practices when employees act like they just don’t care enough to come to work. Do what’s needed to make everyone feel like working today.
Alistair Cooke (1908 – 2004): British writer, journalist, television personality, and radio broadcaster
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