The shortage of people willing to go back to work continues to be a concern for employers: post-pandemic employees have different expectations and companies that don’t meet those are increasingly experiencing this and the Great Resignation phenomena. There are many expectations – safety, wages, and vaccinations to name a few, but it’s more than that. People’s security was shaken with the quickness and depth of the pandemic’s layoffs, their need for understanding and empathetic leaders has become more acute, and their obligations at home became more pronounced during the pandemic. Now that the extra unemployment stipends have run out, it was thought that employees would be more open to retuning to work, but that hasn’t happened. Companies continue to be understaffed and this is affecting supplies, service levels, and workloads. It’s not like we can ask or require employees to lower their expectations… now is the time for companies and managers to listen, communicate openly, and set schedules and workloads that take these many considerations (and expectations) into account. I know it sounds like a broken record, but this situation screams out for servant leaders who understand how and when to use emotional intelligence. That’s what it’s going to take to put work teams back together, allay employee concerns, and overcome this worker shortage. One employee at a time. Until all are satisfied and happy. Understand your employees’ expectations today.
Ruth Elizabeth "Bette" Davis (1908 – 1989): American actress with a career spanning more than 50 years and 100 acting credits
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