You might think today’s quote and message is about politics: it’s not. It’s about annual performance evaluations, the kind that almost nobody likes giving and absolutely everyone hates getting. Managers who have to give them often obscure the truth, and employees that get them mostly think it’s a waste of time; neither is able to focus on what’s needed or achieve what’s intended. That’s because they’re mostly out of date and context. For these and countless other reasons, many companies have abandoned annual evaluations in favor of more timely ones: some do them monthly, others weekly; but the best (in my opinion) are the ones that provide feedback in real-time. If a supervisor sees something good, that’s the best time to compliment and celebrate it; and if they see something that needs improvement, it’s also the best time to offer feedback and coaching. Either way, there’s no reason to wait: get it over with and move on. This method works for every employee (no matter their age) in good times and maybe even better in these Covid-19 times when employees are working reduced schedules and/or remotely: it promotes communications, alignment, and engagement. And it makes them feel part of the team. Serve up the truth to your team in real-time today.
George R.R. Martin (1948): American novelist and short story writer, screenwriter, and television producer
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