Getting employees engaged is a key business strategy, figuring that employees that are “into” their work will be more productive and effective. While widely discussed, companies and managers struggle to make this kind of participation happen. Best practices show that, first, employees have to be asked: people are generally reluctant to get involved in things unless invited to participate; second, managers have to explain why it is important: inquisitive minds want to know; third, employees need to be encouraged: managers should get involved along with them to show how important it is; fourth, they have to feel like their efforts make a difference: lots of feedback needed here; and lastly, managers need to celebrate all levels of involvement: a little praise goes a long way. Let’s remember that all employees are not the same: while they may each participate at different levels, any participation, even in the smallest form, is useful. Never underestimate the value of employee engagement on employee and customer satisfaction. Show your employees the importance and benefits of being actively engaged today.
John Stuart Mill (1806 – 1873): British philosopher, political economist, and civil servant, dubbed "the most influential English-speaking philosopher of the nineteenth century
No comments:
Post a Comment