Thursday, November 7, 2019

Make good first impressions...


A local restaurant here in Las Vegas recently closed after many years: it was part of a medium-sized California-based chain that is downsizing and will only be operating there. The manager of the now-closed local establishment opened another restaurant here and hired all of his former employees for the new venture. We ate lunch there recently and were very impressed: the food was very good, and the staff was even better. They treated us like they owned the place, explaining how proud they were to have been a part of the previous restaurant and humbled to be able to continue together in this new one, telling us about being part of a family that has stuck together. There are lots of restaurants in this town – both old and new – and it’s hard to stand out in the crowd: that waitress made sure she made a great first impression on us. This combination of pride and humility made us feel welcome enough that we invited friends to join us there for dinner last evening: a different crew but the same warm and gracious service. That’s how to proudly and humbly make new friends and loyal customers today.

Radhe Maa (b. 1965):  A humanitarian who believes firmly in her own divinity

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