Most people go to work, put in their 8 hours, and go home. What should be important for most business leaders is how engaged and effective their employees while working. Because of all the Covid-related staff shortages and absences these days, it’s important to provide those that are working with everything they need to become inspired, motivated, engaged, and productive. That’s why you should:
v Make your workplace welcoming, every day.
v Give employees the tools needed to be successful.
v Train your managers to provide coaching and reinforcement.
v Encourage personal responsibility, reliability, and accountability.
v Catch people doing things right and celebrate their accomplishments.
Create an atmosphere where engagement is the norm, listening is an art form, coaching brings out the best in people, and being open encourages feedback from front line workers. Much has been written about how feedback from engaged employees is the best way to understand customer preferences and build for the future. Effective managers create feedback loops, listen carefully to what they hear, act on the best of that information, and let their employees know how much they value it. A manager’s job is not to foresee the future, but to enable it. Let employees know how much they helped create your business’ success and their own security today.
Antoine de Saint-Exupéry (1900 – 1944): French writer (The Little Prince), poet, aristocrat, journalist, and pioneering aviator.
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