My mother used to say ‘you have two ears and one mouth’: meaning we should talk less and listen more. Like: Duh, no kidding. But it seems people are always talking about the need to do that as if it’s some big revelation. I know a guy that’s President of a gaming company who makes it a point to stop and really listen when walking around his properties: the look on his face says each conversation is the most important thing he’s done and heard that day. But the real deal is the look on his employee’s faces: they’ve got his ear, they’re important, he respects them. Some of the most successful entrepreneurs say they learn all they need to know from talking to their employees: what’s working or not, what customers want, how to make the kinds of improvements that really do improve the bottom line. This is one of those things that really works and doesn’t cost anything more than time. And, truth be told, it’s the best use of your time. Listen up: listen more and be more successful today.
Bryant McGill: American human potential thought leader, international bestselling author, activist, and social entrepreneur
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