· Paperless HR – Part 5: Employee and Manager Self-Service
We were rolling along with Recruitmax’ ATS system and looking to maximize the power of PeopleSoft – trouble was, PeopleSoft didn’t want to share in the vision. So, I hired two of their developers, explained what I wanted, and they said: “You want us to make PeopleSoft do what it can do but they won’t let it do?” That’s right, and we were off to the races. I contracted with an HRIS specialist to drive that development, and they created employee and manager self-service tools on our Intranet – called the WIRE. Looking up paychecks, requesting time off, volunteering for events, completing interactive performance reviews, accessing all documents, reviewing all policies, and much more. HR was able to partner with employees and managers in the maintenance of information and files, and then had the time to be coaches and business partners, unleashing the real value of HR. After nearly 14 years, the vision was realized. Realizing that a sense of trying, patiently waiting for technology, experiencing errors, learning from these, and making improvements is the true wonder of innovation. All because we refused to accept what was while holding out for what could be. I’m never the smartest person in any room, but my vision and tenacity made up for that. There are probably lots of things you’d like to see happen – take responsibility for that and never let go. If I was able, so can you. Be an innovator today.
Mat Hunter, Co-CEO at Plus X Innovation
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