This quote can have many connotations in today’s crazy world but let me try to put it into a business context. Business leaders must create a sense of community in the workforce, using a mixture of culture, communications, policies, practices, and engagement. Everybody wants to belong to something, and the disruptions of the past 18 months created a loss of security and trust in work, the part of their lives that is so pivotal to their self-confidence and esteem. That’s why emotional intelligence (EI) is such an important skill for leaders – the use of empathy can help bring your employees together. And not for nothing, research is showing that companies that practice EI are having more success at recruiting and finding enough employees to meet their current needs. A lot of that comes down to helping employees discover the things that bring them together. Review your company’s mission, vision, and value statements, check your internal communications’ practices, and improve employee engagement to address these extraordinary post-pandemic needs and further the healing process. This isn’t about singing Kumbaya around the water cooler, but rather about letting employees know you care, listening to their concerns, and rebuilding trust. Nobody was ready for the disruptions caused by the pandemic, and steady and understanding leadership is now needed to help make your people feel more secure. Bringing people together is the right thing to do today.
Garth Brooks (born 1962): American country music singer and songwriter, the only artist in music history to have released nine albums that achieved diamond status in the United States
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