There’s a lot of finger-pointing and second-guessing going on, which is a waste of time and energy. Lots of pent up energy from sheltering in place and the uncertainty about what’s going to happen next. It does no good to blame or complain about others – what leaders need to do now is identify the issues and things they can control, research the facts, bring people together to discuss options and alternatives, establish a positive and forward looking agenda, communicate openly and transparently, and set a good example. Leadership in times of crisis – and make no mistake, we are still in this Covid-19 crisis – is difficult. This crisis is full of unknowns and the leader’s job is to guide people through it successfully. In these uncertain times, wisely direct everyone’s anger and energy towards problems – not people; and focus all their energies on answers - not excuses. Don’t take any of this personally, and don’t make it personal when dealing with others: keep it honest and professional. Stay focused on facts and solutions today.
William Arthur Ward (1921–1994): American educator and public relations professional who was an often quoted writer of inspirational maxims
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