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I
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often hear
managers say they can’t find good employees: that’s when I start to wonder if
they know what they’re looking for. Many look for a perfect match, always hoping
the next applicant somehow has better technical skills than the last. The truth
is that technical skills aren’t nearly as important as attitude: skills can be
taught, attitude can’t. I found it best to define the attitudes you want
employees to have and make sure to hire only those that already have them. Then
focus on what you do with them after they’re hired: orient them properly so
they understand and really buy into the company’s values, train them
effectively so they have the skills needed to be successful, communicate with them
continually, and motivate and inspire them to do their best all the time.
That’s doing the best with what you have; do that and you’ll never wonder about
what you could or should have had.
Ernest Rutherford (1871 – 1937): New
Zealand-born British physicist who came to be known as the father of nuclear
physics
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