Pay attention to your employees. Because if you don’t, you’ll be left with dispirited, unmotivated, unappreciated workers who won’t be able to compete in a highly competitive world.
· Don’t take my word for it – ask your peeps if (A) they are happy at work and (B) if they think you pay enough attention to them (meaning you treat them good – as in (1) good communications, (2) good listening (to their input), (3) good training, (4) good recognition, (5) good engagement and (6) good pay and benefits.
· Both A and B should be yes; a no to either is a no to both.
o And about all those good things you’re supposed to be doing:
§ If 1-5 aren’t all good, then they’re not going to be as happy as you want and need them to be (and they want to be);
§ Then they’l probably be looking for more of #6, or they’re just going through the motions, or they’re looking to leave. And none of those are good for the organization and its competitiveness.
So, pay attention, walk around, talk to them, maybe give them that little 2-question survey, and make sure they’re not dispirited, unmotivated, or unappreciated today.
Frances Hesselbein (1915 – 2022): American businesswoman and writer.[1]
[1] She was the CEO of the Girl Scouts of the USA, from 1976 to 1990, and the president and CEO of the Peter F. Drucker Foundation for Non-Profit Management, the Leader to Leader Institute, and the Frances Hesselbein Leadership Institute, which later became the Frances Hesselbein Leadership Forum at the University of Pittsburgh Graduate School of Public and International Affairs (GSPIA), Johnson Institute for Responsible Leadership.
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