Today’s quote seems a bit harsh, especially in these politically charged times. But backing away from that, all this means is that people need to think for themselves. To do that they must read, listen, and learn what they need to be able to make up their own minds. Not so much to be defensive as to be certain of their own thoughts and beliefs, to be able to hold their own in a conversation, and to feel good that they truly believe something rather than helplessly following an uncertain crowd. In the context of work in a service business, this means understanding what service is required and why, asking and learning about the company’s objectives and seeing how what you do fits in to that construct, and to come up with service strategies and techniques that work for you. So that making eye contact and smiling makes sense and is not just done by rote. So that your personality shines through because you really understand what, why, and how. Because leading is positive and following, often mindlessly, is aimless and sometimes meaningless. And whichever you choose, shows in you face, eyes, smile, and body language – one is bright, the other dull. Make it your business to know what you need to know so that you can affirmatively and confidently do what you need to do today.
Ayn Rand (1905 – 1982): Russian-born American writer and philosopher. She is known for her fiction and for developing a philosophical system which she named Objectivism.
No comments:
Post a Comment