There are lots of indications that business leaders are starting to plan for a new normal at the end of this pandemic. Many are planning to add to their depleted teams while others are looking more closely at current staff to see where everyone fits best. Now’s the time to double down on your people, retraining some, upskilling others, and making sure they know how interested and supportive you are: don’t forget all the empathy you’ve shown, and they’ve grown accustomed to this past year. Build on what you’ve all learned this year – how your people adapted and adjusted, did more with less, and worked with less direct supervision. And don’t forget how proud you were of them through all of this – address that on any upcoming evaluations or group discussions. And if you have to search for new talent from outside your company, tell them about what you’re doing for your current staff as a not-so subtle way make them want to join your team: there will be lots of competition for them and this is a great way to better attract and retain them. This is how you create trust within your organization: make it a cornerstone of your culture. You should do all these things because they’re the right things to do. But just as importantly – you’ll be surrounded by the right people who will proudly make anything possible today.
Misty Copeland (born 1982): American ballet dancer and the first African American woman to be promoted to principal dancer for American Ballet Theatre (ABT)
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