Everybody has good ideas – I think I’ve said that here several times: I’ve also said that a lack the courage or sense of urgency can diminish their impact and delay their implementation. Most companies have suggestion programs where employees submit ideas up through their chain of command. Those programs aren’t necessarily good or bad, but I think managers need to be more proactive and work personally with their employees to discover ways to do things smarter and better. Don’t over-think good ideas: if they have merit then quickly do the research needed to determine their feasibility, impact and cost: nothing damages suggestion programs more than tepid responses and bureaucratic delays. Act on them immediately, celebrate them, and let the employee that made the suggestion know how much you and the organization appreciate their input. Anything worth doing should be acted upon as quickly as possible. That’s how the best work gets done today.
William Edward Burghardt Du Bois (1868 – 1963): American sociologist, historian, civil rights activist, Pan-Africanist, author, writer and editor
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