Sports metaphors abound in the business world. Coaches talk about keeping your head in the game and your eye on the ball. When on the field players have to focus and keep going: imagine what would happen if they looked someplace else when the ball or play came their way. Coaches, players, and fans decry those lapses. But we seem to accept it when employees come late, make excuses, do shoddy work, or don’t seem to care: those should be equally unacceptable failures. Set the tone at work by clearly explaining the rules and expectations, never wavering in your support of those rules, and following up appropriately: catch those who stay focused and coach those who don’t. “Walk it off, straighten up, and shut up”don’t work anywhere: “listen up, tell me more, and let me help”do. Good coaches are empathetic and fair, and good employees respond well to that. Praise those who continually try – they’re the ones unlocking their potential today.
Sir Winston Leonard Spencer-Churchill (1874 – 1965): British politician, army officer, and writer, who was Prime Minister of the United Kingdom
No comments:
Post a Comment