Don't settle for the same old same old..

ad·ven·ture

/ədˈven(t)SHər/

noun

·       an unusual and exciting, typically hazardous, experience or activity.

o   "Her recent adventures in Italy"

 

Work is often more of the same every day, and sometimes it may even be an adventure, but it should never be treated as routine. Once someone gets into a rut when doing their job, their behavior and demeanor often seems like they’re just going thru the motions. Co-workers and customers feel it and as a manager you’re responsible for correcting that. Meaning you must be engaged in the operations you’re responsible for, and the people working for you. When you see something like this, and you should, step in and turn it around. Discuss performance and expectations with the employee, listen to learn why they feel that way, ask what’s needed for them to get more engaged and be more engaging, and coach them so they discover how to be more positive and focused on doing their job well. Treating work like it’s just a routine often is lethal to customer satisfaction, co-worker perceptions, and overall performance. Managers can and must control that – talk to your employees regularly, ask for their input on how things are done, and take responsibility for making work interesting, challenging, fulfilling, and even adventurous. Then see how engaged they are in doing great things today.

 

Paulo Coelho de Souza (born 1947): Brazilian lyricist and novelist and a member of the Brazilian Academy of Letters. His 1988 novel The Alchemist was an international best-seller.