Look in a window as you do in a mirror...

·      Not everything has a mixed meaning.

·      Most things are exactly as they seem.

 

In the world of art, it’s about what you see and how it makes you feel. In the world of customer service, it’s about how the guest perceives their experience. And in the world of management, it’s about how a leader makes others feel. In each it’s about making an authentic impression followed by genuine caring. At work, the culture sets the tone, and your actions should support it. Openness is supported by transparency. Trust is supported by respect. Integrity is supported by ethical behavior. Excellence is supported by attention to detail. Caring is supported by concern. Communication is supported by listening. Effectiveness is supported by clarity. In each, what you see often reflects what is seen in you. Be a role model. Practice emotional intelligence. Be as engaged as you want others to be. Get involved in making the workplace what you want it to be and what your employees hope it will be. A workplace culture - just like a painting or great service, happens on purpose, not by accident.  Everything is by design – good or bad. Look carefully and you’ll see what you see today.

 

Frank Stella (May 12, 1936 – May 4, 2024): American painter, sculptor, and printmaker, noted for his work in the areas of minimalism and post-painterly abstraction.