“Always be a little kinder than necessary.” J. M. Barrie
Being a supervisor or manager is a profession, one that needs to be studied and learned. There are courses to be taken, mentors to be followed, and coaches to be listened to. But the best leaders possess innate qualities that have been nurtured and developed throughout their lives: in today’s world of work – especially during these Covid-19 times, empathy is chief among them. The supervisor’s job and title come with a fair amount of authority that can be wielded in many different ways: again, the best of them lead with care and compassion, good communications, and a sense of fairness, and they’re usually a little kinder than necessary. Of course, that are some that like to rule with a heavy hand and strict demeaner, things most likely learned from a past boorish boss. It’s been widely studied, and thus well understood, that you can catch more flies with honey than with vinegar: that’s not just something mothers teach their kids, it’s a tried-and-true management practice found in successful organizations everywhere and it creates trust, respect and loyalty. Think back on the things you hated about some of the people you worked for in the past, and try never to do those things; conversely, recall what you liked best about your leaders and make it your purpose to practice those things today.
Sir James Matthew Barrie (1860 – 1937): Scottish novelist and playwright, best remembered as the creator of Peter Pan
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