We went into a local bar and grill the other night – it’s been there the whole time we’ve lived in Las Vegas but the other night was the first time we ventured in. It had a warm and welcoming atmosphere and billed itself as the home of the Cleveland Browns in Las Vegas: complete with an Italian-American theme and great bar food. But the highlight of our visit was the woman who served us: her smile and style made us instantly feel like long-time customers. For her it was much more than a job: she obviously loved what she did and had a passion for people and service. When we asked how long she’d worked there, she said four and a half years, but that it didn’t really feel like work. It’s nice to find something unexpected like this and to run into people like that: genuine, gracious, warm, and nice. Give your employees a great work environment and a chance to do something they really enjoy today.
James M. Barrie (1860 – 1937): Scottish novelist and playwright, best remembered today as the creator of Peter Pan
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