Families, like yours and mine, as well as those that Puzo wrote about, grow close because of blood and relationships: they stick together because they like each other. The Army grows close out of shared commitments and security: they join in common purpose and all of their training reinforces the need to work together and protect each other. Companies have traits from each: employees grow close because of shared values, experiences, goals, and efforts. But this doesn’t happen on its own – as a leader, you need to introduce these things into the mix of recruitment, orientation, training, relationship building, effective recognition, general communications, and coaching … in other words, just about everything you do. That’s how General Schwartzkopf won the war in Desert Storm, and most likely how Coach Swinney brought the college football championship to Clemson. Like them, you must be committed to achieving this level of employee engagement if you want your employees to be into their work and focused on excellence. It’s not enough for you to just be there: you must actively lead this effort. Be the kind of leader that inspires others to be all they can be today.
Mario Puzo (1920 – 1999): American author, screenwriter and journalist
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