Continuous improvement is a popular business tactic these days: it’s a process that sometimes can be difficult to achieve. There are several steps required to be successful at this: clearly identifying processes that could or should be changed, carefully planning to determine how current processes or practices might be changed, effectively implementing those changes, and reviewing how they’re working. Getting better than you already are is tricky: people and organizations become attached to what they’ve accomplished and often resist efforts to review and remake themselves. The best people and companies do the best they can until they realize and understand what might be better: once there, the best then attempt to do better. When you reach the top of anything, continue climbing: those that don’t then begin descending. Don’t be afraid of what you might then achieve: curiosity and courage are important to becoming and remaining the best at anything. Always look for ways to continually improve who and what you are and be the best you can be today.
Maya Angelou (1928 – 2014): American poet, singer, memoirist, and civil rights activist
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