When duty calls, effective leaders are do what’s needed. Friend of mine back East is a lawyer: mid-sized town and an outsized practice. He says he gets it, meaning he works at learning what the client wants and how they want to be treated: some want advice, others solutions; some want a business relationship, others make it more personal. In any case, he gets involved to fully understand what’s needed to be effective: that’s the level of engagement that creates success. He says not many people want to be that involved anymore. Fact is, everybody does, but the sad truth may be that not everyone is prepared or encouraged: that’s when a leader who personally demonstrates what’s possible is so critically important. They set the tone for how their employees see themselves and recognize the value of the work they do, stay on top of what they’re responsible for to keep others on-time and on-point, and stay focused and positive during the action. You know someone who’s struggling: figure out what’s needed to help them get going. Demonstrate what’s possible today.
Mark Yarnell (1950-2015): Author, orator, network marketer, and international business leader
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