Not sure who this quote is talking to, so let’s just apply it to people at work. And build on yesterday’s message of the workplace as a special place. Where we hire people for their knowledge, skills, and abilities. Where I say we should also hire for attitude. Put all of those together and that’s a good employee. The challenge then for managers is to keep them and their work mates (or, as some call them, teammates) focused on the work, the objectives, and the measurable outcomes. Working together and building trust around these shared purposes. Talking about and through their shared opportunities and challenges. Keeping eyes on that ball and leaving anything else at home. Sharing the moment with people they may not share with otherwise. Because if employees don’t, can’t, or won’t try to trust one another, all business objectives are defeated. It blows me away to think that despite what’s going on around us, work is a safe haven for camaraderie, civility, and the courage to believe in and trust people. Seems like a big ask. Seems like a lot to expect. Seems like a lot to manage. But when businesses and managers get this right, it can build a culture that attracts and retains the best talent. What they call a great place to work. It all starts with building trust today.
Alison Croggon (born 1962): Australian poet, playwright, fantasy novelist, and librettist (one who writes text used in, or intended for, an extended musical work such as an opera or musical).
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