The best times during my career in the gaming business were the 2 years before each of the property’s opened – called, not surprisingly, “pre-opening”. During that time, we hire and bring on the team, starting with the C-suite (24 months out), their direct reports (8-18 months out), followed by the department managers (4-8 months), supervisors 2-3 months), and employees, 2-8 weeks), in that order. Everyone who participated in those openings will tell you that during that time, the teamwork builds friendships that last a lifetime. When they’re developing policies and SOPs. creating training manuals, designing office space, ordering and putting away supplies, and interviewing and hiring employees. Together. At work long hours, networking, and making friends. Together. I’ve posted here in the past that at Bellagio we created a yearbook that included pictures and stories about the more than 10,000 employees who took part in that effort – if asked, most will show you theirs and all the comments and signatures they collected from their friends and co-workers. And most will fondly point to that book and the times it chronicled, as a high point in their lives and careers. Work can be that for people – our job as leaders is to create the environment and culture where that happens. Then it’s more than just a job. Start making that happen where you work today.
Natalie Katherine Neidhart-Wilson (born 1982): Canadian American professional wrestler. She is signed to WWE, where she performs on the Raw brand under the ring name Natalya.
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