· 19% of employees say they are extremely satisfied with their company as a place to work
Everything an employee experiences throughout their lifecycle with your company directly impacts their motivation, their productivity, and ultimately, their engagement. I read the bullet above to mean that 4 out of 5 employees are less than extremely satisfied with their company as a place to work – delve deeper into that and some percentage of those are neutral, or worse, dissatisfied (some actively so). How did that happen – you recruited, interviewed, and selected them, got their acceptance, and probably made their first day(s) with you good enough that they came back for more. What soured them?
Are your supervisors and managers trained to skillfully and effectively onboard, train, and coach them during their first weeks on the job? What objectives do they have for achieving results that motivate the new employees and make them want to be engaged, and how are they evaluated and if needed, coached to improve?
Best practices state that (1) trained interviewers know the right questions to ask and how to make appropriate new-hire selections; (2) supervisors are trained to provide consistent and effective training to all new hires; and (3) managers and supervisors are provided soft skills training to be effective in their roles as communicators, coaches, and motivators. And while most companies have a probationary period during which new hires either make it or don’t, they should also evaluate every supervisor and manager at the conclusion of that new hire’s introductory period to make sure it was done thoroughly, effectively, and successfully (meaning the new hire quickly becomes competent and confident and begins to be engaged in their work and workplace). That shows you care about them, appreciate them, and want them to succeed.
That’s what it takes to make your employees satisfied with their company as a place to work. Take time to do these if you want your employees to feel that way and reciprocate in a thousand ways today.
Lido Anthony "Lee" Iacocca (1924 – 2019): American automobile executive who was one of the few executives to preside over the operations of two of the United States' Big Three automakers and develop several iconic automobiles (Ford – the Mustang) and (Chrysler – the Minivan).
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