This sounds like a successful and respected company’s business strategy. Employees want to work for companies and leaders that run a tight and caring operation, so they have security and a sense of belonging. Companies like that have good values and include them in what they do and say, smart missions and visions and they project them into operating plans, and fair policies that reflect their values. When they get this right, it shows in employees’ eyes and in their actions; when they don’t, there’s hardly any twinkle in their eyes or hustle in their movements. Customers see it, they experience it, and it influences their plans and choices. It shows in the bottom line: satisfied employees are more productive, creative, and engaged with management and customers. That’s when people want to work for you and stay with you, two things you and others can easily measure and track. It’s a lot of what makes up a culture of excellence[1]. There are lots of companies that have them and too many that don’t. It’s in your grasp if you want it. Run your business wisely and treat your employees the way you want to be treated today.
Anna Eleanor Roosevelt (1884 – 1962): American political figure, diplomat, and activist.[2]
[1] Defined as a workplace environment where high performance, continuous improvement, and employee well-being are prioritized.
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