A couple times a year people ask me to audit their HR practices: I don’t look to see if their files are kept correctly as much as whether they’re doing the right things to keep employees motivated and engaged. I usually start with the employee handbook, looking to see if the first thing they put in there is about their culture or their employment at will doctrine: the first suggests they care, the second says it’s more about the bottom line. Then I look at turnover: how much and whether it’s voluntary or involuntary; employees vote with their feet and this is as good an indicator of the health of an organization as any well-crafted employee survey. And lastly, I check on their internal communications: how much energy and creativity they put into making sure employees are in the know. These are as telling as the lie of a golf ball because it matters less how it got there and more what happens next. It’s the same with determining how to approach life’s challenges today.
Henry Grantland Rice (1880 - 1954): Early 20th-century American sportswriter who was published in newspapers around the country and broadcast on the radio.
No comments:
Post a Comment