I’ve long held the notion that businesses are a lot like families – the managers are like the parents and the employees are like the children. I’m not suggesting that employees are or act like children, but sometimes they can be very similar in nature and outlook. All the more reason for supervisors to imitate some of the parental behaviors found in families: like caring for others while still having to enforce the rules, communicating clearly and timely, saying what they mean and meaning what they say, bringing people together regularly to make sure everything is okay, being mindful of relationships, and fostering trust and respect. Miscommunications are a problem everywhere, especially when people take hints that weren’t intended and miss some that were. That can cause families to break up and employees to leave their jobs, and both are equally disruptive. Plan and communicate your intentions as if your job or success depend on them. Because they do.
Robert Frost (1874 – 1963): American poet, Pulitzer Prize Winner for Poetry, Congressional Gold Medal recipient, and poet laureate of Vermont.
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