When hiring for attitude, passion is a good one to screen for. Problem is, you can’t just ask someone in an interview if they’re passionate about what they do – of course they’ll say yes. Instead, ask them what they like to do best at work, then ask them why. If their answers (that’s right – multiple answers to make their point) don’t include a light in their eyes, a straightening of their posture (almost like they’re sitting on the edge of their seat), a smile that lights up their face, gesturing with both hands, and genuine excitement then they don’t have it. Don’t make excuses for them like it’s not professional to get excited – an interview is the place where they should get excited. Face it – if they don’t get excited there, they never will. But if they do all those things, you’ll know they can be passionate about their work; then remind them when you hire them that you know they’re passionate and you expect them to bring that to work every day. And any day after that when they’re not passionate, find out why. And if the reason is because you and the work environment somehow don’t allow it, fix that. Because the worst thing is to have people with a passion not be able to show it today.
William "Willem" Dafoe (born 1955): American actor and recipient of a Volpi Cup Award for Best Actor, nominations for four Academy Awards, a British Academy Film Award, and four Golden Globe Awards.
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