We want employees to feel proud of the work they do. While the thousands of employees working on our casino projects all felt proud on the day each opened, we learned that multiple, short-term milestones helped maintain morale during those extended developmental timeframes. Most department heads were hired up to 2-years before opening and each had lots of small projects throughout those extended periods of time. The lesson learned was that great things are done by a series of small tasks brought together. Each had to first create their own opening plans and timelines, review job descriptions for clarity and accuracy, develop training manuals based on the duties and responsibilities in those job descriptions, decide how many employees they needed in each position, review and interview multiple candidates for each of those positions, and finally train those they hired using those training manuals. I know from experience that they felt proud after completing each of those relatively small tasks. Each brought them a step closer to opening and those multiple milestones became the high points of a long and arduous project. Without them, the team could have burned out; with each they found renewed energy. Don’t miss the multiple opportunities to let your team feel proud about the small components of the overall work they’re accomplishing together today.
Vincent van Gogh (1853 – 1890): Dutch Post-Impressionist painter who is among the most famous and influential figures in the history of Western art.
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