mo·ti·va·tion
/ˌmōdəˈvāSH(ə)n/
noun
1. the reason or reasons one has for acting or behaving in a particular way.
· "escape can be a strong motivation for travel"
2. the general desire or willingness of someone to do something.
· "keep staff up to date and maintain interest and motivation"
One of the primary duties of a manager is to make sure his/her employees are effective, meaning they achieve the expected results in any situation. You can train them, but I think you then must motivate them to perform as trained. Motivation, like training, should not be treated as an event – they are things, like bathing and grooming, that should be done daily. And therein lies another of my issues with standard job descriptions for leaders and managers – the duties and responsibilities they list are mostly technical and operational, and rarely do they delve into the inspirational and motivational responsibilities of their jobs. I guess that’s because it’s not a one-size-fits-all practice – you must get to know each of your employees as individuals, with needs, hopes, quirks, and expectations. With that knowledge, you can craft messages and methods for each, and spend the requisite time needed to make sure they work, in good times and bad. And unlike politicians, what you say and do can and must be measured daily, adjusting as needed, and constantly reinforced. Your comments and promises must be accurate and you must follow up on them. Keep a diary if you must but keep things straight in you mind. Make a calendar of who you should see and follow up with, not leaving this important task to chance. Every day (like these motivational messages). This is way too important to take casually. Motivate and inspire your team today.
Hilary Hinton "Zig" Ziglar (1926 – 2012): American author, salesman, and motivational speaker.
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