Everyone has had at least one or more moments of truth, where you achieve your objective(s). Some are big, others small, but they each are a reckoning – of success, where results abound, or something less than success, where you figure out why. Of course, there’s a third option – making excuses, pointing fingers, whining, and wasting people’s time. Leaders must deal with these options all the time – in the first, congratulations are in order and the second is a coaching opportunity. The third needs examination, to see if the leader set people up for success or failure – success because they helped them learn, plan, and prepare; failure because they were insufficiently involved in the preparation and planning and allowed someone to be equally uninvolved and unprepared. Involvement in this instance has a lot to do with leading by example, coaching, listening, and supporting. But if we’re honest, there are some people that never get that involved or prepared – when you see that, find out why. If they don’t know, help them; if they won’t try, explain why they must. For themselves, their colleagues, customers, and other stakeholders. This is where leaders earn their stripes – making sure every moment of truth has the expected results today.
Brigadier General Charles Elwood “Chuck” Yeager (1923 – 2020): United States Air Force officer, flying ace, and record-setting test pilot who in October 1947 became the first pilot in history confirmed to have exceeded the speed of sound in level flight.
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